
Josef Nevrlý
Managed to pay for the parking once, but not anymore. You select the parking, select the payment method, get redirected to PayU gateway, then it starts the authentication with the bank/card provider, you go to the bank app to authenticate, then go back to the app and it says there was an error (note, smartphone had no connection issues at that time). Doesn't matter if Google Pay or direct with the card, always the same. Badly tested app...

Dan Ashton
Really bad first time parking experience. When buying parking, no option to add a new card, only use wallet. Eventually found option in main menu. Then when adding card, entered my card details, which failed as no personal details added. Had to go back and add these, then add my card details again. Took such a long time. The first time user journey could be *so* much better. Even finding the parking didn't find my parking location, had to enter manually. Other apps are much more streamlined.
7 people found this review helpful
stadtraum GmbH
July 6, 2022
Hallo Dan Ashton, vielen Dank für dein Feedback. Tatsächlich arbeiten wir gerade daran die User Experience deutlich zu verbessern. Was das Finden des Parkplatzes angeht: Wenn dein Parkplatz nicht direkt automatisch gefunden wird drücke unten rechts einmal auf das "Ortungssymbol" dann wird der korrekte Parkplatz ausgewählt.

Nikos
totally useless, wants to charge the wallet, so your money stays with the app, irrespective of the amount of parking required and there is no way to find your parking zone to park
stadtraum GmbH
October 15, 2025
Hallo! Es tut uns leid, dass du Schwierigkeiten hattest. Das Aufladen des Wallets ist nur eine von mehreren Zahlungsoptionen, du kannst auch direkt mit Kreditkarte zahlen, ohne Guthaben zu hinterlegen. Wenn du uns den genauen Standort an support@mobilet.de sendest, prüfen wir gern, warum die Parkzone nicht gefunden wurde.
dein mobilet Team