BotMan is a mobile app for support and sales teams who communicate with clients via messaging apps and social media. Connect channels once and respond from anywhere, without having to open dozens of apps.
ALL CONVERSATIONS IN ONE PLACE
• Messages from all connected messaging apps and social media come into one feed—no need to switch between apps.
• Search all conversations—find a client or message in seconds.
• Filters: your conversations, open, closed, unread, by tags, by date range.
• Swipe a conversation to close, pin, or mark as unread.
RESPOND FASTER
• Text, photos, videos, files, and voice messages—send in any format directly to the chat.
• Quick reply templates – frequently used phrases are inserted with one tap, with automatic client name completion.
• Quoting, editing, and searching within conversations.
• Drafts are saved per conversation – pick up where you left off.
TEAM COLLABORATION
• Assign a conversation to a specific agent with one tap.
• Client card: contacts, notes, tags – everything is visible to the team.
• Switch between workspaces if you manage multiple projects.
NOTIFICATIONS AND RELIABILITY
• Push notifications about new messages with direct access to the relevant conversation.
• Messages arrive instantly, without manual refreshing.
• If the connection is lost, the message will be sent automatically as soon as the internet is back.
SECURITY
• Login with email and password or through single sign-on systems.
• Two-factor authentication and biometric unlocking.
• Data is stored on servers in Russia, in full compliance with Federal Law No. 152.
CONVENIENCE
• Light and dark themes — automatically based on system settings.
• Russian and English interface.
• Voice input, automatic links, opening phone numbers and emails from conversations with one tap.