Sttelar Chat

Sttelar

About this app

Sttelar Chat is the professional WhatsApp customer service platform for companies that want to deliver fast, organized, and measurable support.

⚡ WHY STTELAR CHAT?

Centralize all your company's WhatsApp conversations in a single dashboard, distributed among multiple agents with intelligent queues, automatic rules, and complete history. Each customer is served by the right agent, at the right time, without lost messages.

🎯 MAIN FEATURES

• Multi-agent support: multiple employees respond to the same WhatsApp number simultaneously, with smart queuing and inter-departmental transfer
• Official WhatsApp integration: support for WhatsApp Cloud API (Meta) and WAHA, choose what suits your volume
• Organized tickets: each conversation becomes a ticket with status, assignee, tags, and permanent history
• Complete media: send and receive photos, videos, audios, documents, and location
• Push notifications: never miss a new message, even with the app in the background
• Multi-tenancy: total isolation between companies using the platform
• Audit and security: all actions are recorded, with granular control of permissions by role
• Management reports: track response time, volume per agent, satisfaction, and productivity
• Quick replies: create recurring message templates and respond in seconds
• Labels and categorization: organize contacts and tickets by custom criteria

👥 WHO IT'S FOR

• Companies of any size that serve customers via WhatsApp
• Customer service, sales, technical support, and relationship teams
• Physical stores and e-commerce businesses that receive orders via WhatsApp
• Clinics, schools, service providers, and self-employed professionals
• Operations that need to scale customer service without sacrificing quality

🔒 SECURITY AND PRIVACY

• Compliance with LGPD (Brazilian General Data Protection Law)
• Encrypted communication via HTTPS
• Data isolated per company (multi-tenant)
• Secure authentication with password hashing

📱 HOW TO USE

1. Log in with the username provided by your company
2. Connect your organization's WhatsApp number
3. Start serving customers through the dashboard or the app

💬 SUPPORT

Questions or suggestions: [e-mail]

Learn more at https://sttelar.pro

Sttelar Chat — professional WhatsApp support for your business.

What’s new

Lancamento inicial do Sttelar Chat.
- Correçãodo icone do aplicativo
- Multi-atendentes com fila inteligente
- Notificacoes push, fotos, audios, videos, documentos e localização