WebSpeaker Support Chat App

Nimbus Riders

About this app

WebSpeaker Support – Live Chat for Your Website

WebSpeaker Support is a powerful chat application designed for customer support teams using WebSpeaker. It enables your team to respond to website visitors in real time, manage conversations efficiently, and deliver high-quality support from anywhere.

🚀 How It Works

WebSpeaker combines AI-powered conversations with seamless human support.

Visitors to your website interact with the WebSpeaker chat widget. By default, conversations are handled by advanced AI (LLM), which instantly answers questions and assists users 24/7.

When a visitor needs additional help, they can request live support. At that moment, your support team receives an instant notification in the WebSpeaker Support app and can immediately join the conversation.

AI when it’s enough. Humans when it matters.

💬 Key Features

- Real-time chat with website visitors
- Instant push notifications for live support requests
- Smooth takeover from AI to human agent
- Access to full conversation history
- Team-based support handling
- Secure and reliable communication
- Designed for speed and simplicity

👥 Built for Support Teams

WebSpeaker Support is made specifically for businesses that use WebSpeaker on their websites. Support agents install the app on their devices to:

- Respond to visitors anytime, anywhere
- Monitor ongoing conversations
- Provide personalized assistance when AI escalation is required
- Ensure no important customer request is missed

Whether you manage a small support team or a large customer service department, WebSpeaker Support keeps everyone connected and responsive.

🤖 AI + Human Collaboration

The app is part of a hybrid support ecosystem:

- AI handles common and repetitive questions instantly.
- Visitors can request human help at any time.
- Your team is notified and joins the chat seamlessly.

This approach reduces workload, improves response time, and ensures high customer satisfaction.

🌍 Work From Anywhere

WebSpeaker Support allows your team to stay connected to customers even outside the office. All conversations are synchronized with your WebSpeaker system, ensuring a smooth and professional experience across devices.

🔐 Secure & Professional

We prioritize data security and reliable communication. The app is built to support professional customer service workflows and integrates directly with your WebSpeaker account.