Today I booked Jugnoo auto with my app and I get a driver no. After booking via message. My ride was prepaid through my mobikwik wallet .The driver didn't come and my money automatically deducted. These guys are a theif. The driver is a their and when I called him when it showed my ride automatically started without my boarding he just laughed. He has all controls and deducted my money. I have emailed and raised a ticket but no response .I confirm I will never book any auto no service with this jugnoo. They are a cheat.
i have downloaded this just at the moment.... but there is availability of auto and I booked that .... we called him 10 times exactly... first time he said that he was coming.. 2 time also the same happened ... whenever we are calling him he use to say the same ... finally he said that this it is wrong number.... this goes wrong i missed to meet my parents who are going abroad ..... now i am not having a chance of giving 0 rating.... i am not saying about this application .... i am saying about that driver. ... my main mistake is that i didn't took a snap of that booking ... f***k ....
Now I will not keep this app becoz for the last two times when promo code has been applied no cash back has been received and when asked to customer care they are assuring to provide cash back but a month has gone and no cash back has been received . Very disappointed .
after waiting for 15 mins Driver refused to come and asked to cancel me the ride I was in hurry so I refused to cancel the ride after waiting for another 5 mins it showed your driver is arrived and ride was in progress even when he didn't pick up me worst experience ever gonna uninstall the app
Auto finding delayed by system. Auto availablity chance very poor
I ordered food and everytime the vendor cancelled it. This thing never happened with Zomato or swiggy or other premium apps
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