
Eduardo Deus
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Not only is the revamped look worse than before and contains less details (as most companies seem to be doing sadly). App also doesnt seem to have support in-app edit: oh and rarely at night/early morning the app and service is locked out/not working (i assume due to maintenance), which has caused me to be "stranded" at a gas station 👌 edit: changed to 3* as they fixed my account issue
Banco CTT, S.A.
January 22, 2026
Caro Eduardo Deus, lamentamos os constrangimentos. Recomendamos confirmar que a App Banco CTT e o sistema operativo estão atualizados. A situação relativa aos movimentos de conta já se encontra regularizada. Para qualquer esclarecimento adicional, contacte a Linha de Apoio 212 697 144. Banco CTT

Sparda
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App won't work and keeps asking permissions. Throws us into a loop where we accept the terms of their privacy policy regardless of the options we chose. Thus not allowing us to do anything at all in the app. I would request help, but I'm unsure if this should be solved in the bank or through here Edit: Managed to jump straight to settings before the dumb pop up window that looped me into oblivion and rejected all options in privacy policy. Still, this is unacceptable for a user friendly exp.
1 person found this review helpful
Banco CTT, S.A.
January 22, 2026
Caro Cliente, lamentamos a situação e o impacto causado. Para tentar resolver, confirme se a versão da App está atualizada. Caso o comportamento persista, contacte a Linha de Apoio 212 697 144 para apoio e acompanhamento do caso.
Com os melhores cumprimentos,
Banco CTT

Monica Bacatelo Guerra
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EDIT: the developer responded to my review by falsely informing me the issue was solved in the latest version of the app. This is, unfortunately, a cookie cutter response every time there's an update, and bears no resemblance to the truth. The app still won't allow the font size to be changed, an incomprehensible ableist decision. --- Decent enough homebanking app, but the UI could use some work. The font size is too small and there's no option to change it in the settings.
8 people found this review helpful
Banco CTT, S.A.
March 12, 2025
Cara Mónica Guerra, obrigado pelo seu comentário. De forma a podermos contactá-la para a ajudar na questão que coloca, agradecemos que envie um email para mobile@bancoctt.pt com o seu nº de contacto e nome, referindo no assunto da mensagem “Apoio App Banco CTT”. Melhores cumprimentos, Banco CTT