
conrad conrad
1) The app is only in Portuguese. No english or other languages available. The app also doesnt allow screenshots, so an Ai translator cant translate because it has no access. I had to use a second phone to translate the page 2) The package is not where the app says it is. My package took 13 Days to get from the sorting facility to its destiny. 3) Change orders were a mess. The app never gave me a confirmation that it accepted the change order so I had to hope
4 people found this review helpful
CTT-Correios de Portugal, S.A.
June 5, 2025
Hi.
Thank you for your comment.
We are reviewing this issue to improve the experience on the new CTT APP as soon as possible.
CTT Team

Daniel Nascimento
The CTT app is a complete disaster. The tracking system is a joke, providing zero reliable info. The interface feels like it was designed in the dark ages—clunky, confusing, and prone to crashing. Customer support is a nightmare: rude, clueless, and utterly useless. I've had better conversations with a wall. I had to physically visit the post office to get basic info, only to be met with more incompetence. If I could rate this app -5 stars, I would. A complete waste of time and sanity. Failure.
40 people found this review helpful
CTT-Correios de Portugal, S.A.
October 1, 2024
Hi.
Thank you for your comment.
We are reviewing this issue to improve the experience on the new CTT APP as soon as possible.
CTT Team