
John Akel
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Biometrics do not work. Have to force stop to get it to quit running when not logged in. God forbid you don't swipe exactly the right way, end up swiping right on the whole app . Easy code worked flawlessly. Not this app!! Garbage in my opinion. Yes, I am aware how to enable fingerprint login. All it does is go to login screen and still want credentials. I am also aware how to swipe right. Pretty tough to do 1 handed How about a simple button!!??
PTI Security Systems
July 30, 2025
Hi John, sorry to hear about the issues. If you mean biometrics (fingerprint), it works—just enable it in Preferences. To swipe, hold the Access Point button and swipe right to open. Let us know if you face any other problems—we’re here to help!

Joe Sciandra
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This company took over EasyCode which was a great app to access our storage facility. They inactivated our access and provide NO customer support at all. They only use group text messaging that is similar to phishing scams. The app won't allow you to register properly in a secure way. This is an app that is not ready for prime time! update: the app just hangs when it opens, just shows the storid logo. tried uninstalling and reinstalling several times with the same result.
7 people found this review helpful
PTI Security Systems
June 3, 2025
Hi Joe! Thank you for your feedback! A new version of the app with the fix is now available. Please update to the latest version and let us know if everything works as expected. We really appreciate your input—it helps us improve!

M Kruzer
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8/29 update. says bluetooth or internet may be off. both are on and app still does not work. update 5/23 same problems. says no internet or user. Original Review: App does not start... only splaah screen. uninstalled, restarted phone, reinstalled. same thing. Called support number and requests a pin number then hangs up. the experience with this company only gets worse.
2 people found this review helpful
PTI Security Systems
August 29, 2025
Hi M Kruzer! Thank you for your feedback! A new version of the app with the fix is now available. Please update to the latest version and let us know if everything works as expected.
UPD: The issues you mentioned should be resolved in the latest release. Kindly update the app, try on-site, and let us know.