Quick Fix

SOFTSOVE

About this app

Quick Fix is your everyday app for home services and local shopping. Find trusted professionals, book in a few taps, shop from nearby stores, track jobs live, and manage payments, warranties, and support in one place.

WHAT YOU CAN DO

• Home services
Browse categories and providers near you. Compare ratings, prices, and service details, then book a time that fits your day. Variants, add-ons, and clear pricing help you know what you’re getting before you checkout.

• Custom service requests
Need something that isn’t on the catalog? Send a custom request with a description and photos, video, or voice notes. The provider sends a quote. Accept it to lock in schedule and payment, or decline at no charge. If work on site needs more materials, you can approve an extra charge (with tax and platform fee) or reject it—visiting-charge rules apply only after you’ve accepted a quote and reject an on-site extra, never when you only decline the quote.

• Stores & products
Discover local stores, product listings, and deals. Add items to cart, apply coupons when available, and checkout with a saved address.

• Payments you control
Pay online securely with Razorpay (cards, UPI, wallets) or choose Pay on Delivery where the provider or store supports it. Some POD bookings may require a small online advance; the rest can be settled when the job or delivery is done. Order totals show subtotal, platform fee, and tax so you can see the full amount.

• Live tracking & arrival
When your professional is on the way, track them on the map (where journey sharing is active). Confirm arrival when they reach you so both sides stay in sync.

• Job completion & OTP
For service bookings, use completion OTP as directed so work is marked done correctly.

• Warranties & guarantees
Eligible services may include guarantee windows and free revisit claims if something goes wrong after the job.

• Emergency requests
In supported areas, raise emergency-style service requests, review quotes, and complete payment so help can be scheduled faster.

• Orders & invoices
See all your bookings and product orders in one list. Open any order for payment status, line items, extra charges (if any), and download an invoice when available.

• Profile, addresses & reviews
Save delivery and service addresses with map pin, manage your profile, and leave reviews for services, providers, and products you’ve used.

• Notifications
Get notified when a custom quote is ready, an extra charge is requested, a journey has started, or other important booking updates arrive—so you never miss the next step.

• Safety & location
Location is used to check service coverage, suggest nearby providers, set accurate delivery pins, and power live tracking when a job is in progress. You remain in control of device location permissions.

WHY QUICK FIX

• One app for services and stores
• Clear quotes and transparent totals
• Online pay or Pay on Delivery
• Live tracking for peace of mind
• Custom jobs with media and simple approve/reject flows
• Warranties and order history in one account

HOW IT WORKS

1. Create an account or browse as allowed in your area
2. Pick a service or open a store product
3. Choose time, address, and payment method
4. Track your booking and complete the job
5. Rate and reorder when you need help again

CUSTOM SERVICE QUICK PATH

1. Open a provider profile and review any visiting charge notice
2. Send your custom request
3. Wait for a quote (amount, time estimate, note)
4. Accept with schedule + address + pay, or decline free
5. If the provider requests an on-site extra charge, approve and pay the extra portion (or updated total for unpaid POD) or reject and follow visiting-charge rules shown in the app

REQUIREMENTS & NOTES

• Internet connection required
• Location permission improves coverage, maps, and tracking
• Camera / mic / gallery may be needed for custom request media