Victor Ganin
- Flag inappropriate
- Show review history
Very inconvenient an useless after redesign. Same with web version. So many useful things just disappear. Also no option to choose date/week format. Do you even know that most countries in the world start a week at Monday, not Sunday? Also, trying to write a mail in web version and when sending, you get the error "disconnected due to inactivity" and everything that I wrote is just disappeared. Usability of web version and the app is REALLY BAD.
4 people found this review helpful
Hi, thanks for your feedback! I will forward your feedback to the team that works with the web version!
Lulu Drakonite
- Flag inappropriate
- Show review history
"logged out due to inactivity" happens way to often and so randomly, it will be fine for a month and then log you out 3 times in one day. Please just add a "leave me logged in" feature to get away from that inactivity nonsense
Hi, thanks for your feedback!
I would recommend that you contact your internal IT team or your closest manager and ask them to increase the refresh token lifetime in the Quinyx setup you have!
Best regards, Johannes
Shiny Bunny
it does what it's made for when it isn't constantly logging you out, crashing, refusing to update location or just generally behave like an app made in 2009.
3 people found this review helpful
Hi, thanks for your feedback!
We are sorry to hear that - do you get any error message when you are logged out and what does that error message say? For issues with location with punching i would recommend that you follow these steps: https://quinyx.helpdocs.io/l/en/article/pjrl3l719b-location-services-and-punching-from-the-app.