FAN Courier

FAN COURIER EXPRESS SRL

About this app

FAN Courier app: courier services and useful information a tap away!

The new FAN Courier app brings you the whole universe of courier services closer! Now you have everything at your fingertips, right on your mobile device.

Download the app and gain quick access to all the information related to your parcels, whether you are the sender or the recipient. Moreover, you can generate AWBs in-app and find all FAN locations - over 2500 locations that you can easily identify on the map and discover the shortest route to them.

Are you sending a package? Nothing simpler: open the app and you’ll have all the necessary tools to send it simply, quickly and safely, opting either for pick-up from the address or for personal delivery at one of our locations!

Are you receiving a package? You can easily check all the information and a history of all your deliveries!

Download FAN Courier app now and find out how easy it is to enjoy courier services perfectly adapted to your needs!

Ratings and reviews

The app does not show the QR code or the PIN in order to actually be able to pick up the parcel. it says the parcel has been handed over to the FANbox, but the code or PIN has a delay of hours in my case. To pick the parcel you need to use the PIN that you receive by SMS that comes moments after the carrier haded it to FANbox. The problem is after the update. So the question is: why use the app if i dont have what i need to pick the parcel and i have to resort to the info received by SMS?

Had to send a parcel. The courier didn't call, didn't arrive, SteFAN (the AI chat bot) is non-functional, the call center didn't answer. Order was then canceled without notification, I had to go digging through attachments. If I could, I would give it 0 stars.

i have a fanbox set in app, plus an address, and my package gets redirected to a fanbox that's 3km+ from me ! I SET IT ON THE APP. This is the second time ! i wish i could stop Temu from putting fancurier as an option!

What’s new

We’ve improved the app to make it faster, more stable, and more secure.

• Pick up parcels from the same FANbox with one PIN.
• Improved security for your data.
• Updated design for the app update notification.
• Performance improvements and bug fixes.

FAQ: https://www.fancourier.ro/f-a-q/

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