FAN Courier

FAN COURIER EXPRESS SRL

About this app

FAN Courier app: courier services and useful information a tap away!

The new FAN Courier app brings you the whole universe of courier services closer! Now you have everything at your fingertips, right on your mobile device.

Download the app and gain quick access to all the information related to your parcels, whether you are the sender or the recipient. Moreover, you can generate AWBs in-app and find all FAN locations - over 2500 locations that you can easily identify on the map and discover the shortest route to them.

Are you sending a package? Nothing simpler: open the app and you’ll have all the necessary tools to send it simply, quickly and safely, opting either for pick-up from the address or for personal delivery at one of our locations!

Are you receiving a package? You can easily check all the information and a history of all your deliveries!

Download FAN Courier app now and find out how easy it is to enjoy courier services perfectly adapted to your needs!

Ratings and reviews

The overall experience with Fan Courier has been extremely disappointing. Packages frequently go missing or arrive with significant delays. The contact center offers little to no help, and the couriers themselves often come across as rude and unresponsive. To arogant Fan Courier Team: Email was sent to the provided address. No one bothered to reply. This is the third such case in the last three months, so these are no longer isolated incidents — this is a serious problem.

one of the worst experiences with the delivery service. couriers are always rude, telling you that you are wrong and they are good people. you always have some problems with the shipping. In the morning I received a message that my package is delivered, in the evening I went to the fanbox to pick it up, it says that my PIN is expired, and the app tells my package has been returned... like why??? this is insane, and I couldn't even speak to a manager through this app. INSANE. never use it again.

they say I can pick up the parcel from the fanbox. the fanbox refuses to release the paid in advance parcel. now I wonder if the parcel is actually in there or in the possession of one of their employees, since it is prepaid. phone customer support is there just to tell you they will not do anything about it. their ai chat support replies only with "what else can I help you with" irregardless of what you say or ask.

What’s new

Discover the latest update!

⚡ The FAN Courier app is now faster than ever – smoother, more stable, and ready for anything!
🐞 We've squashed annoying bugs to give you a seamless experience.

Update now and feel the difference!