4.4
30.7K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

NN Direct is the application that brings to your phone what is most important to know about NN insurance and pensions.

You can pay your insurance premiums or voluntary pension contributions quickly and securely with any bank card, and you can save your card details to make payments easier. If you are among those with an appetite for investments, also through the application you can make transactions with fund units in a few simple steps.

Moreover, you have access to the history of paid insurance premiums and pension contributions and you can update your personal or contact details whenever changes occur, by simply scanning your ID card.

In case of an insured event, you can send us all the details through the dedicated menu in NN Direct, where you can later follow the status of your request. We will notify you if we need additional documents, which you can also upload to the application.
Account activation is short and remote, and for authentication you can choose the classic option (email and password) or, even simpler, with facial recognition or fingerprint.

To enjoy the new experience that comes with new features and information on your own, just update or download the latest version.

Once you've logged in, we like to think we have an intuitive app, and it's easy to find out what interests you.

If not, let us know. As you read these lines, our team is working on improving the app, so we appreciate if you leave us a review here. We promise to respond in a timely manner.
Updated on
Jun 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
30.5K reviews
Tudor Carean
October 16, 2025
Annoying. Who thought it was a good idea to constantly log you out on the phone? If it was a desktop app with a propper keyboard, sure. Btw, bring the desktop app back. This one is annoying and a lot of times I can't even pay my contracts with it. I can't open up multiples tabs to compare the contracts of my family, etc. It's just hard to use and navigate
17 people found this review helpful
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NN Asigurari si Pensii
November 18, 2025
Hello, Tudor, Thank you for the review! The decision to keep only the NN Direct mobile app was not an easy one. The mobile app offers, in a simpler and more accessible format, all the features you have enjoyed so far in the web version. We encourage you to give it a chance. The NN Team.
Cornelia Ungurean
January 9, 2023
App is user friendly and quite manageable. However, for more than 2 months the phone app doesn't work. Whenever I try to login it takes a lot of time for loading and in the end it doesn't open. A message is displayed saying "please try again later". I've tried to login in the morning, afternoon, evening, in the middle of month, start/end of month but still it doesn't work. Please update your app! Is frustrating every single month to have this issue. Only on PC the app works.
24 people found this review helpful
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NN Asigurari si Pensii
January 10, 2023
Buna, Cornelia, Multumim pentru sugestia de imbunatatire! Aceasta a ajuns deja catre colegii nostri care lureaza la crearea unei experiente cat mai placute in aplicatie. Multumim, Echipa NN
Bogdan Natarau
March 31, 2022
After several updates it seems that the app doesn't keep the values of the accounts up to date. The accounts update, now, is dobe once per week instead of once a day in the past! For example in the moment i'm writing this post the values are not updated from 24th of March(one week). Update: The workaround proposed doesn't work! Thank you.
30 people found this review helpful
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NN Asigurari si Pensii
April 1, 2022
Draga Bogdan, Te rugam sa ne ajuti cu mai multe detalii la https://www.nn.ro/contact /

What’s new

Îmbunătățim constant aplicația NN Direct pentru o experiență mai bună.
În această versiune, poți desemna beneficiarii, pentru anumite tipuri de asigurări, direct din aplicație, complet digital, simplu și rapid.
Am inclus și optimizări de performanță, precum și remedieri de erori pentru o utilizare mai stabilă.
Content rating
Everyone
Learn more

App support

About the developer
NN ASIGURARI DE VIATA S.A.
mobile@nn.ro
Str. Sergent Nutu Ion, Nr. 44, Corp B, Et. 2, Sectorul 5 050762 Bucuresti Romania
+40 743 037 138