4.2
18.3K reviews
500K+
Downloads
Content rating
Everyone
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About this app

NN Direct is the application that brings to your phone what is most important to know about NN insurance and pensions.

You can pay your insurance premiums or voluntary pension contributions quickly and securely with any bank card, and you can save your card details to make payments easier. If you are among those with an appetite for investments, also through the application you can make transactions with fund units in a few simple steps.

Moreover, you have access to the history of paid insurance premiums and pension contributions and you can update your personal or contact details whenever changes occur, by simply scanning your ID card.

In case of an insured event, you can send us all the details through the dedicated menu in NN Direct, where you can later follow the status of your request. We will notify you if we need additional documents, which you can also upload to the application.
Account activation is short and remote, and for authentication you can choose the classic option (email and password) or, even simpler, with facial recognition or fingerprint.

To enjoy the new experience that comes with new features and information on your own, just update or download the latest version.

Once you've logged in, we like to think we have an intuitive app, and it's easy to find out what interests you.

If not, let us know. As you read these lines, our team is working on improving the app, so we appreciate if you leave us a review here. We promise to respond in a timely manner.
Updated on
Sep 29, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
18.1K reviews
Suzana Lungu
October 11, 2025
Flaming trash. The app crashes whenever I try to make a payment and I have to open my banking app at the same time to confirm. Nothing gets saved . At least permit payments from the website, this is aggravating. I have to try to pay up to 5-7 times to succeed. Sometimes more. Worse app ever
1 person found this review helpful
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David Dumitru
September 11, 2025
Notifications stopped working, and I don't get notified when I need to pay, only when I am overdue. The only option for notifications in application is to disable marketing notifications. Card payments also stopped working on the existing card without any explanation, I had to add a new card.
4 people found this review helpful
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NN Asigurari si Pensii
September 26, 2025
Hello, David, Thank you for the review! We understand your feedback and we are already working on a better version of the app. NN Team
Vencel Biro
September 1, 2025
Does not accept my ID. Edited: My ID is the new Romanian, small format ID. Tried the Contact section in the app, but it just opens my email client. I will not use the phone contact, because last time I waited ~100 minutes to be accepted by a person.
2 people found this review helpful
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NN Asigurari si Pensii
September 1, 2025
Buna, Biro, Pentru a iti oferi suport in accesarea contului, te rugam sa revii cu o solicitare in sectiunea Contact (https://www.nn.ro/contact). Multumim, Echipa NN

What’s new

Aceasta versiune NN Direct include o nouă funcţionalitate care facilitează crearea de cont sau actualizarea datelor personale, indiferent de tipul de carte de identitate pe care îl deţii.
De asemenea, funcţionalităţile existente au fost îmbunătăţite pentru o experienţă cât mai bună. Descarcă sau actualizează aplicaţia ca să te convingi de utilitatea ei.

App support

About the developer
NN ASIGURARI DE VIATA S.A.
mobile@nn.ro
STR. COSTACHE NEGRI NR. 1-5, SECTORUL 5 050552 Bucuresti Romania
+40 743 037 138