4.2
18K reviews
500K+
Downloads
Content rating
Everyone
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About this app

NN Direct is the application that brings to your phone what is most important to know about NN insurance and pensions.

You can pay your insurance premiums or voluntary pension contributions quickly and securely with any bank card, and you can save your card details to make payments easier. If you are among those with an appetite for investments, also through the application you can make transactions with fund units in a few simple steps.

Moreover, you have access to the history of paid insurance premiums and pension contributions and you can update your personal or contact details whenever changes occur, by simply scanning your ID card.

In case of an insured event, you can send us all the details through the dedicated menu in NN Direct, where you can later follow the status of your request. We will notify you if we need additional documents, which you can also upload to the application.
Account activation is short and remote, and for authentication you can choose the classic option (email and password) or, even simpler, with facial recognition or fingerprint.

To enjoy the new experience that comes with new features and information on your own, just update or download the latest version.

Once you've logged in, we like to think we have an intuitive app, and it's easy to find out what interests you.

If not, let us know. As you read these lines, our team is working on improving the app, so we appreciate if you leave us a review here. We promise to respond in a timely manner.
Updated on
May 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
17.8K reviews
Vencel Biro
September 1, 2025
Does not accept my ID. Edited: My ID is the new Romanian, small format ID. Tried the Contact section in the app, but it just opens my email client. I will not use the phone contact, because last time I waited ~100 minutes to be accepted by a person.
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NN Asigurari si Pensii
September 1, 2025
Buna, Biro, Pentru a iti oferi suport in accesarea contului, te rugam sa revii cu o solicitare in sectiunea Contact (https://www.nn.ro/contact). Multumim, Echipa NN
Andris Nagy
June 30, 2025
too complicated, not user friendly at all. giving a 1 star rating because i want to make payments from a laptop, i don't need another app i don't use. but there's no option to pay on the web and i'm stuck with this stupid app. not cool!
2 people found this review helpful
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NN Asigurari si Pensii
July 7, 2025
Hello, Andris, Thank you for the review! The decision to keep only the NN Direct mobile app was not an easy one. The mobile app offers, in a simpler and more accessible format, all the features you have enjoyed so far in the web version. We encourage you to give it a chance. The NN Team.
Cornelia Ungurean
January 9, 2023
App is user friendly and quite manageable. However, for more than 2 months the phone app doesn't work. Whenever I try to login it takes a lot of time for loading and in the end it doesn't open. A message is displayed saying "please try again later". I've tried to login in the morning, afternoon, evening, in the middle of month, start/end of month but still it doesn't work. Please update your app! Is frustrating every single month to have this issue. Only on PC the app works.
22 people found this review helpful
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NN Asigurari si Pensii
January 10, 2023
Buna, Cornelia, Multumim pentru sugestia de imbunatatire! Aceasta a ajuns deja catre colegii nostri care lureaza la crearea unei experiente cat mai placute in aplicatie. Multumim, Echipa NN

What’s new

Odată cu noua versiune am îmbunătățit funcționalitățile existente, pentru ca tu să te bucuri și mai mult de experiența NN Direct. Actualizează aplicația pentru a te asigura că aceasta funcționează în condiții optime.

App support

About the developer
NN ASIGURARI DE VIATA S.A.
mobile@nn.ro
STR. COSTACHE NEGRI NR. 1-5, SECTORUL 5 050552 Bucuresti Romania
+40 743 037 138