Moja mBanka

Raiffeisen banka a.d. Beograd

About this app

Moja mBanka Raiffeisen – Mobile banking without limits!

Moja mBanka is Raiffeisen’s most advanced mobile banking app to date. It enables you to access your accounts and execute payments quickly and easily with your mobile phone, no matter where you are.
The application may be used by private individuals, small enterprises and entrepreneurs.

Users can enjoy many features, some of the most used ones being:

- Information on the balance on accounts, cards and loans
- Payments and account money transfers
- Currency exchange – converting currencies
- Saving the account details of your most frequent recipients for easier and faster payments
- Locations and working hours of the closest branch offices, ATMs and working hours
- Mobilni KEŠ – sending money with the use of PIN or QR code via the channel of your preference (Viber, SMS, Messenger, etc.)
- Inbox for easier and faster communication with the bank
- Intuitive menu that changes with the menu
- Introduced User Profiles which enable users to manage their personal data directly from the mobile device

Small enterprises and entrepreneurs who are clients of the bank have at their disposal at any time:

- Information on the balance and movements on their dinar and FX accounts, as well as on their payment card accounts
- Domestic payment transactions in dinars

If you need additional information, you can contact us by:

- e-mail: [e-mail]
- phone: [phone]

HOW TO BECOME A USER

Private individuals who are already users of electronic banking provided by Raiffeisen banka can activate the app on their mobile phone using only a username and password.

Those individuals who are not yet users of electronic banking can become users by requesting an SMS code by calling our Contact Center or in any branch office of Raiffeisen banka a.d. Beograd.

Small enterprises and entrepreneurs can become users by submitting a request for using mobile and telephone banking in any branch office of Raiffeisen banka a.d. Beograd.

Ratings and reviews

The token system in its current state is not convenient by design but not being able to open the app in split screen or pop-up view makes it even worse, considering how often I have to use those OTPs. Transactions list is also far from being usable: I expect to see all transactions in one list, but I'm forced to check the reserved balance every time I want to see recent transactions, which is kinda an irritating UX

It would be good if the possibility of choosing a specific period (not just a week or a month or a year) in the menu "My finance" can be selected

Application is running very well !! The only think is that you must translate all the application in English and not some parts.

What’s new

Moja mBanka for Private individuals:
• Minor improvements and bugfixes

Moja mBanka app for business users:
• Payment request - IPS QR code generation
• Online offerings: submit requests for POS, e-commerce, Pay by link, Acceptance of IPS payments