
Joseph DeLuca
This company used to be good but the became a scam. they originally had a $30 unlimited fix deal which was well worth it but then started charging $10 just to have the ability to come in for repairs with supposed "lowest cost bike repairs" which couldn't be far from the truth. Now they raised it to $20 per month just to be able to come in for repairs and then charge u more on top of it which comes out to more than places that don't charge you a subscription fee. Cancel Your sub! it's a scam!
1 person found this review helpful
My device Inc
September 24, 2025
Joseph, I’m truly sorry to hear about your experience. This is not the level of service we strive to provide. Please reach out to us directly with more details so we can address your concerns promptly. Thank you for bringing this to our attention.

johnny doughness
Kia and Eric were extremely proficient, courteous, understanding, patient and nice. I had an excellent experience due to their outstanding customer service as well as them just being great people. Best money I ever spent. Thank you, thank you, thank you!
My device Inc
February 18, 2026
Thank you, Kevin! We're thrilled to hear that you had such a great experience with our e-bike. It’s fantastic to know our bikes are serving you well for city rides and deliveries. We appreciate your support and look forward to seeing you again soon!

Ulisses Infante
The app itself is decent enough cobbled together slop, but this actual service is one of the worst I've ever used. Just save up for your own e-bike because you'll be charged an arm and a leg for any little ding or scratch on the bike return. $279 monthly is an INSANE price for bikes that aren't even that good. And I hope you love getting flats because they'll lie to your face and say nothing's wrong with the tire and just fill it back up when they obviously need to replace the out tire.
My device Inc
August 19, 2025
Hi Ulisses,
I’m truly sorry to hear about your experience. Please reach out to us with more details so we can resolve this issue for you. Thank you for bringing it to our attention.