Sale of tickets for commuter trains. Tickets are sold without commission. Payment by credit card.
1. PASSPORT! Dear passengers, for issuing a ticket, REQUIREMENT OF IDENTIFICATION OF PERSONAL IDENTITY DATA (most often passports), as well as during the control on the way REQUIREMENT OF THE PRESENTATION OF THE DOCUMENT.
Please be patient and understanding, since THIS IS A REQUIREMENT OF THE GOVERNING BODIES FOR REGISTRATION AND CONTROL OF ELECTRONIC TICKET (Clauses 3.1-3.5 of the Order of the Ministry of Transport of Russia dated August 21, 2012 N 322 and Clauses 78, 82 of the Rules for the Carriage of Passengers, Luggage, and Cargo Luggage by Rail).
2. Kindly PLEASE AUTHORIZE in the application to guarantee a ticket.
With an unstable Internet connection, the ticket may not be downloaded to the device. If you log in, then the ticket will load exactly when you enter the "Order History" menu. A copy is always sent to the e-mail address indicated at the time of purchase.
3. IF THE TICKET IS NOT COMPLETED, and the text message about the debit has already arrived, BE SURE! Refunds will occur automatically within a few minutes.
Please note that banks do not send an SMS message about the refund. To be sure to return, please contact those. support of your bank.
4. For devices with ANDROID version 4.3.0 and below! For reasons beyond our control, buying tickets on your devices is not possible. We apologize for the inconvenience.
5. NO MOSCOW and MOSCOW REGION, Novosibirsk, Rio de Janeiro, Warsaw, Bishkek and Astana in the choice of stations! In the application, stations of those carrier companies that are connected to the application are available.
For a list of available regions and carriers, see the "Regions" section. We really want other companies to also connect to our application for your convenience and be sure to do it if they show a desire.
6. PREPARATION OF PREFERRED ELECTRONIC TICKETS IS NOT PREPARED IN ACCORDANCE WITH Clause 77 of the Rules for the Carriage of Passengers, Baggage, and Cargo Luggage by Rail.
1. Buying tickets for commuter trains in 50 regions of Russia.
2. The choice of seats on the trains of high comfort.
3. Registration of receipts for the transport of bicycles, animals and additional. hand luggage.
4. Actual information on the schedule of suburban trains, taking into account all changes.
5. Current information on the fare.
6. Passenger’s personal account with order history.
7. Quick purchase on selected routes.
8. Simplified clearance for selected passengers.
9. Linking a bank card.
10. Saving tickets on the device and additional sending to the e-mail specified at purchase.
11. An electronic book of appeals with instant sending of photos and text messages on any questions directly to the responsible carrier company.
PRINT ELECTRONIC TICKET IS NOT NEEDED!
At the same time, IT IS NECESSARY TO SAVE THE ELECTRONIC TICKET DIRECTLY ON YOUR DEVICE immediately after purchase, so as not to get into a situation where there is no Internet connection and the ticket cannot be downloaded for control.
Present an electronic ticket and an identity document to the controller on the screen of your device during boarding and en route of the train.
To pass through the turnstile, bring the barcode on the device screen to the scanner.
Please send suggestions for improving the work through the “Book of references” section. Please send information about errors through the "Report a bug" section. Each appeal will be reviewed.