• Convenient chat — instant responses to user messages from the website, social media, and instant messaging apps.
• Unanswered message count control.
• Collaboration — the ability to return a chat to the queue so that another operator can handle it.
• Unified customer database — a section with representative contacts, sales amounts, and outstanding balances; creation of corporate or individual profiles.
• Deals — control all stages of the sale, from the first call to shipment.
• Requests — all customer questions and issues are visible, with resolution status.
• Push notifications — notifications about new chats and requests.
• Chat history — all chats are saved, search for messages by client, source, or responsible party.
Learn more about Saby: https://saby.ru/crm
News, comments, and suggestions in the group: https://n.saby.ru/crm