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About this app

UseDesk for mobile phones was developed specifically for customer support managers and agents who are not attached to a single place.

Clients' inquiries are always at hand, no matter where you are. Our helpdesk would help you.

UseDesk has all the necessary features:

- Answer to clients in either of communication channels
- Track the most important tickets using the right filter
- View the history of communication with a given client
Updated on
Dec 5, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 3 others
This app may collect these data types
Personal info, Messages and 6 others
Data is encrypted in transit
You can request that data be deleted

What's new

Hi, it's been a while!

In this update, we've made dozens of fixes to make tickets even more enjoyable to work with. Here are the most important ones:

- Adding tags to a ticket
- You can reply directly from a push notification
- Tickets can be filtered by additional fields
- You can now create tickets in WhatsApp and Telegram Personal channels