
Yousaf Khan
I tried to purchase coins in this game using my card. The payment was processed, and the money was deducted from my account, but I never received the coins. The most surprising part is that the amount was charged even though I didn't enter my PIN. This has been a very disappointing experience. I have lost my money without getting the items I paid for. Please fix this issue and refund my money as soon as possible. Until then, I cannot recommend this game because of this payment problem.
11 people found this review helpful
Hi,Sorry you had to deal with this Being charged without receiving your coins is definitely frustrating.
Please send our support team your UID and payment receipt. We’ll check the transaction and help resolve the missing coins or refund as soon as possible. We hope we can make this right for you.

Abdul Qayyum
Hello, I am trying to sign up on Halo Star, but I keep getting the network abnormality error [3000001]. I have tried restarting my internet and phone, but the problem persists. Could you please check if my IP is blocked or if there is a bug in the app? 𝑝𝑙𝑒𝑎𝑠𝑒 𝑠𝑜𝑙𝑣𝑒 𝑚𝑦 𝑝𝑟𝑜𝑏𝑙𝑒𝑚
4 people found this review helpful
Sorry for the trouble.Please update the app to the latest version first. If you still can’t register, contact our customer support with your login method, app version, and a screenshot of the error. We’ll prioritize checking it for you.

Great Grace
I forgot my password, and I tried resetting it but no code was sent. I've been trying this for the past 2 weeks now, but nothing. I'd really appreciate it if something can be done about it. Thank you.
1 person found this review helpful
We sincerely apologize for any inconvenience to your experience. Please ensure your app is updated to the latest version. If you are still unable to receive the code, please contact customer support (Room ID: 206) and provide your phone number and account details. We will prioritize assisting you with the change.