
Janno Ketolainen
Good effort and solid functionality. My main reason for low score is that account sessions expire quite often, which means everytime I want to use app I need to go trough account setup process. Authorize with smart ID, create 2 separate pins, enter twice both, add fingerprint and so on. Make these optional if these need to be set up everytime and let me login with smart ID or keep session active longer.
Skandinaviska Enskilda Banken AB (publ)
May 14, 2025
Hello Janno. If you do not enter your PIN2 within 90 days, it means that you do not identify yourself, the session will expire and you will have to register as new user again. Best regards SEB.

A Google user
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Otherwise was good, but now for weeks can't use it. Doesn't open and crashes before it is open(that was spring /summer 2019). I have a oneplus and then it didn't allow me to use it and crashes. Then about 2 months ago it started working and SEB fixed the bug. Now since 2nd Jan 2020 says I need to get an upgrade but doesn't download it from the app store. It is ridiculous. I am considering changing banks just cause of the app cause it is so annoying.
13 people found this review helpful
Skandinaviska Enskilda Banken AB (publ)
January 7, 2020
Dear Mari
Thank you for the feedback. We apologize for the inconveniences. We recommend you to uninstall app, log in to Internet Bank, choose Additional services/Settings - Mobile app sessions management - Close mobile bank. After that please restart your phone and then install our app.
Best wishes
SEB

Terry London
I like the app less now. You stated that you improved the payment and made it more comfortable. No, vice versa it is more complicated now. Bringing to mobile the UX that works on desktop is confusing idea. Payment worked, no need to fix it so radically. Older issues are still there. I have to open the app and log in. Otherwise the NFC payment fails.
Skandinaviska Enskilda Banken AB (publ)
July 8, 2020
Dear Terry
Thank you for your feedback and suggestions. We will try and incorporate them in upcoming versions.
Best regards
SEB