S Curtis
This is absolutely useless. I've gotten no further than using bank id to verify my identity and then being asked again to verify my identity ('person number's) to then receiving an error message that 'something went wrong'. The only thing that went wrong is that I downloaded this app.
31 people found this review helpful
Telenor, Sweden
February 22, 2024
Hej! Tråkigt att höra. Ring oss gärna på 020 222 222 så ska vi se över vad som är fel. /Astrid
Stefan Gustavson
- Flag inappropriate
- Show review history
Unable to verify myself in the app. Going through the motions, BankID opens and accepts my password, but the verification never goes through. The app keeps asking me to verify, but fails to do that. Will try verifying through the web interface instead. Shame that the app stumbles on the first thing I need to do to use it. Edit: verification through the web interface gave repeated errors saying that "something went wrong" (worst error message ever), but now it's done. Somehow. This seems shaky.
293 people found this review helpful
Telenor, Sweden
March 28, 2021
Hi, Stefan! Thanks for your review. Please call us at 020 222 222 if you are experiencing problems with the verification. /Astrid
SveaGe
all telenor apps that i have downloaded and tested are completely useless. login is impossible and that means its impossible to get an overview of your surf. "temorary errors" everywhere and weird problems that there are no solutions to on the internet. this is the absolute worst, i will change my provider soon and not reccomend telenor any further.
69 people found this review helpful
Telenor, Sweden
October 30, 2023
Hello SveaGe! We're sorry to hear that it isn't working for you like it should. It sounds like something's wrong, have you made sure that you have the latest version of the app installed? Have you tried to log in with bankID and TelenorID? I recommend that you call us at 020-222 222 so that we can help you with further troubleshooting. /Louise