
Casey Pittman
- Flag inappropriate
- Show review history
Too much fine print for my liking. For instance, the student ticket says you just need a valid student ID. If you go to the website, it defines student IDs as applying to some gaudyapps and going through a convoluted process to get an SL logo on a digital card. They could make it more secure so folks don't by the student card by mistake, such as adding more details,or just having their own student service. Then again the likely answer is they profit from the difficulty, means more surcharges.
5 people found this review helpful

Felix Allard
- Flag inappropriate
- Show review history
App works rather well most pf the time, my problem is more with the entire transit system in general being quite subpar And to add salt to the wound, the amount of busses passing by the same point is way to large Overall, walk, bike or just drive your self if any of them is a possibility since this dysfunctional transit system isn't something that's worth relying on

Ahmed Etman
Very bad experience, the UL knows they have a problem in their app and customer service claim the application needs to be updated, although it is already upto date. I bought a ticket, received a receipt on email, however, the ticket was not appearing in the app. On board the payment machine didn't accept the payment for 3 trials, no problem with my bank card. The solution customer service offered to go out of the bus and wait to the next bus, which hopefully can have a working payment.
8 people found this review helpful