
Aleksandra Shagal
The bikes are not getting unlocked every other time and fiddling with the sensor doesn't help. If your bike glitched, you can't even start the journey on another one until you call support to unlock it. And it wouldn't be a big deal if it wasn't for the support working only during business hours. With such glitchy bikes it became too frustrating to use it, I'll have to switch to another provider.

hugh jones
They cancelled all access for an unlimited monthly pass for November 2025. For regular users of the service it is way more expensive for this month "due to an app upgrade". Don't think this was well thought out at all

Ken O Neill
in the app the wallet shows credits, then they disappear. one minute I have €13 there and as soon as I try to get an electric bike it goes to zero and they ask for more credit