Download the SEDAŞ Mobile app immediately from the App Store or Google Play for free, and make all your transactions easily.
• Report your power outages,
• Share your complaints, requests and suggestions with us.
• Apply for electrical operations,
• Follow the planned power outages in your area,
• Report non-combustible street lighting,
• Report tree branches that pose a risk to life and property safety in contact with the power line,
• Have knowledge by answering your questions from frequently asked questions,
• Follow our public announcements,
HOW TO BENEFIT MOBILE APPLICATION?
SEDAŞ Mobile application T.C. You can use it by entering your ID number, your contract number or your passport number.
ABOUT US
SEDAŞ Mobile Application, SEDAŞ web page, corporate information can be found.
PLANNED BREAKS
In the region where you live, you can see the date, time range and location of the planned outages due to investment or maintenance in the province and district, neighborhood and village address from the Mobile application.
FREQUENTLY ASKED QUESTIONS
During the realization of electricity distribution activities, you can find the answers to frequently asked questions from the Mobile application.
ANNOUNCEMENTS
You can find the announcements that SEDAŞ shares with the public and announces the applications that users need to know on the Announcement tab.
You can make a notice of the interruption by checking whether the power outage in your area or in your residence or workplace only affects your household in your building.
OTHER COMPLAINTS AND DEMANDS
Related to the electricity distribution activities of SEDAŞ (Street lighting, meter failure, meter reading, electricity related safety risk, tree branches contacting power lines, network construction-investment studies, on-cutting, loss-leakage electricity, voltage-voltage drop You can report your inquiries and complaints.
NOTICE
You can follow the results of SEDAŞ activities related to your requests or complaints.
ABOUT ADDRESS SELECTION AD
If you are notifying about power outages, complaints and requests, you must make an address selection. If you are reporting a situation at the address you are currently in, except for your residence, please log in from ad Another Address a. However, please check the bir My registered address da option for an interruption in your residence or for a request or complaint in your area.
NOTIFICATIONS YOU CAN MAKE TO SEDAŞ;
• Street lighting complaint,
• Complaints of illegal use,
• Complain about not reading the meter,
• Voltage-voltage drop complaint,
• The notifications for trimming the trees that will pose risks to the energy transmission lines will be made from these tabs.