Bear has the most wonderful service team! Not only once did I contact them with my issues, they almost instantly reply and help me solved the problems I am facing. The service team is very knowledgeable and understand my needs almost immediately. All issues resolved almost within 24 hours. Love it!
Untrustworthy and unprofessional company. Initially, many others and i had redeemed 3 vouchers, then it was all removed from every account that had used the recent gift codes, calling them a glitch in their system. Even if the codes were a glitch, a good company would not retract what was already redeemed, treating the losses as a promotion expense. Instead, they got a surge of free traffic from word of mouth of the codes and they just turned their backs, saying it was all a glitch. Left such a bad taste on my mouth.
Fuzzie is great! I was a bit sad when the free voucher codes were reversed but the customer service team explained in detail that they were facing some glitches so I understand. It was all handled professionally and really smooth. I love the App!
Awesome app. Works wonders to make savings even on simplest things like coffee. Tech team is extremely helpful. All in all very warm & fuzzy feeling :-)
The lovely bear at fuzzie giving great deals and even greater savings. Just two days of using it and I've saved so so much. Thank you fuzzie for your warm and fuzziness.
Will give 5 stars if ALL the staff at the respective outlets(visited Daessiksin and Ssiksin at Orchard Central and Tampines One on different dates) were taught how to use the fuzzie app to follow through with the transactions. Was quite disappointed that my gift card was scrutinised with some degree of disbelief as if it was fraudulent. I was then told to wait for another staff to verify my fuzzie purchase. Maybe provide some form of training for these staff so future customers wont feel like they are being punished for nothing? Thumbs up for including major brands like Zalora,Lazada and ezbuy. The online sites gave really good deals with little fuss 👍
Improved app performance
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