3.4
12.7K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Formerly the “TL SimplyGo app”, the SimplyGo app integrates the key card-related features from the EZ-Link app and aims to provide commuters with a seamless experience for their transit ticketing needs and card-related services.
 
Some key features of the SimplyGo app include:
- View travel transaction history and expenditure of yourself and your loved ones, up to the last 180 days
- Receive alerts on low card balance* [NEW]
- Receive push notifications on your trip fares^
- Top up on-the-go for cards* added to your account
- Block lost travel card* and transfer value to new card [NEW]
- Submit and view transit claims status
- Apply/replace Concession card & purchase concession pass for SimplyGo Concession cards
- View Non-Transit Area (NTA) transactions* [NEW]
- Pay penalty fees
- View and redeem electronic Public Transport Vouchers to your added SimplyGo travel cards and stored value travel cards
 
*Only applicable to SimplyGo EZ-Link & Concession cards
^Applicable to contactless bank cards and SimplyGo EZ-Link & Concession cards
 
On top of the above, you can also enjoy the following:
 
- Customisable homepage to facilitate access to your preferred functions
- Plan your journey using the “Journey Planner” and save your preferred routes and locations
- Check out the bus routes, fares, estimated travel time and bus arrival timing using the “Travel Guide”
 
Website: www.simplygo.com.sg
 
Thank you for using the rebranded SimplyGo app.
Updated on
29 Jan 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
12.4K reviews
Tham SW
19 January 2024
The app is very slow and unresponsive. Upon opening the app, it just shows zero trips for my default card. I have to manually go into my cards and select trip details to see the info. The loading takes quite a bit and times out sometimes. A bit disappointing that the backbone infrastructure was not upgraded before announcing this drastic change which obviously resulted in a massive load spike. Nothing we can do but just accept it as it is.
31 people found this review helpful
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Eric Weber
9 January 2024
Very poor app design. Login fails with "Try again" and no other error message (maybe their service is down??). Login button has to be pressed multiple times (seems to conflict with the keyboard). Password reset does not work when special characters are used (instead of restricting the use it throws a error message that the password needs to be different then the last 3, even if it is). All these issues before even using it....
110 people found this review helpful
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Shirlene Yuen
15 January 2024
This app doesn't even deserve a star. Tried to apply for a replacement concession card and on both occasions, the app just screwed up my online transactions. Email received showed successful transaction the first time, but the error code and site showed otherwise so I tried for the 2nd time and this time round, the e-nets pop-up was timed out. What a waste of time and I hope both transactions weren't successful, otherwise l'd have paid $40 for nothing!!!
50 people found this review helpful
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What's new

• General enhancement and bug fixes.