SmartQueue

NetsTech

About this app

SmartQueue – Intelligent Queue & Token Management: SmartQueue is a professional queue and token management solution designed for hospitals, clinics, banks, government offices, corporate offices, and other service-based organizations. It helps streamline customer flow, simplify token issuance, and maintain organized records across multiple reception desks and service counters. Reception staff can generate sequential queue tokens such as 001, 002, and 003, record customer names, phone numbers, and purposes of visit, and provide customers with clear token numbers. Each reception counter can operate independently with its own token sequence, while administrators can create and manage multiple counters, receptionists, and service categories such as OPD, Laboratory, Billing, and General Inquiry. SmartQueue also allows compatible Bluetooth thermal printers to print tokens on 58mm or 80mm paper, while tokens can be shared digitally as PDF documents. The centralized dashboard provides an overview of daily token activity, current token numbers, total customers, active counters, and recent records. Users can search and filter token history by date, while administrators can manage organization-wide records and reset token numbering when required without losing historical data. Each organization operates within a private workspace, keeping customer, token, counter, and staff information separated. SmartQueue supports email and password authentication, Google Sign-In, password recovery, and guided onboarding to help users get started quickly. Overall, SmartQueue provides organizations with a structured, convenient, and efficient way to manage customer queues, reception operations, token issuance, and service records from a single platform.

What’s new

Welcome to SmartQueue!

Launch of SmartQueue queue token management
Generate sequential tokens for reception counters
Manage counters, receptionists, and service categories
Print and share digital tokens
Dashboard and token history
Email/password and Google sign-in
Admin onboarding and guided tour