BotSpace Inbox

BotSpace

About this app

Run your customer support from anywhere – with the BotSpace Inbox App.
Whether you’re chatting with leads on WhatsApp or replying to DMs on Instagram, BotSpace brings all your conversations into one clean, mobile-friendly inbox — so your team never misses a message.
From assigning chats to teammates to using saved replies or tracking response timers — everything’s just a tap away.
Key Features
- Chat with customers on WhatsApp and Instagram - All in one inbox
- Quickly assign chats to teammates so nothing slips through
- Leave private notes right inside the conversation
- Use saved replies to respond faster and stay consistent
- See how much time you have left to close each chat
- Switch between light or dark mode, whenever you like
- Stay organized with filters, archiving, and easy navigation

What’s new

• Added email channel support with text, HTML, and attachments.
• Added support for additional WhatsApp and web message types.
• Improved Inbox message rendering and channel parity.