Wi-Fi Slow Cooker

Spectrum Brands, Inc.

About this app

SPECTRUM BRANDS HOLDINGS, INC. PRIVACY POLICY
This Privacy Policy (the “Policy”) is effective as of January 1, 2020 (the “Effective Date”) and pertains to Spectrum Brands Holdings, Inc.'s and its affiliate and subsidiary companies (collectively, “Spectrum”, “we”, and “us”).

This Policy describes Spectrum’s practices with respect to information we collect and receive from users of our websites, mobile applications, and social media pages (each, a “Site”), recipients of our emails, and in the process of fulfilling orders and performing customer service (together with the Sites, the “Services”), including the categories of information collected, how that information is used, and with whom that information is shared.

By accessing, using, and requesting the Services, you agree and consent to the collection, maintenance, use, and disclosure of your Personal Information by Spectrum. If you do not agree to the terms of this Policy or do not consent to the collection, maintenance, use, and disclosure of your Personal Information (as defined below) by Spectrum as described within this Policy, you should leave the Site and stop using and/or requesting our Services immediately.

PRIVACY OF CHILDREN
The Sites are general audience websites. We do not intentionally collect Personal Information from users of a Site who are under the age of thirteen (13). If we become aware that a user of our Site is under the age of thirteen (13) and has provided Personal Information to us by using our Site (e.g., placing an order or entering a sweepstakes, contest or other promotion, etc.), we will remove that child’s Personal Information from our files. Where necessary, we may use such information to provide notice to the parents of the users under the age of thirteen (13) who are using a Site.

WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
"Personal Information" is any information that identifies, relates to, or describes, directly or indirectly, a particular individual, such as your first and last name, your postal address and zip code, your e-mail address, your telephone number, your hobbies and interests, and/or information regarding your purchases.

We collect Personal Information through our Sites, when delivering products, customer service and otherwise, and use it for typical business management, operational and commercial purposes (including to defend and protect us and others from harm or legal claims, and as required by applicable law) and as described more specifically below:

Submitted through a Site. We may collect Personal Information from you if you register with our Site, sign up for our newsletter, purchase products on our Site, enter a sweepstakes, contest, or other promotion, submit a rebate or coupon request, or otherwise voluntarily provide such information to us (e.g., via our “Contact Us” webpage or in connection with ratings, reviews, requests for advice, suggestions, testimonials, or any user-generated content, such as photographs and/or videos).
Personal identifiers. We receive personal identifiers (such as your name, phone number, email address, billing address, shipping address, password, device ids, and IP address) and use them to respond to requests, send you newsletters and other requested information, process rebate or coupon requests, fulfill and deliver orders for products and services, deliver product samples, process returns or exchanges, contact you or others about an order or delivery, facilitate surveys, product reviews, product ratings, promotions, sweepstakes, and contests, manage accounts and preferences, manage accounts, application troubleshooting, communicate with you for marketing purposes for Spectrum or on behalf of its affiliated companies or marketing partners, and facilitate personalized online advertising and informational communications (such as for warranty and product issues)...

More detail about the privacy policy can be found in this link: https://spectrumbrands.com/privacy-policy.html.

Ratings and reviews

I've installed this app on two different phones. I followed the instructions exactly as they were listed. After connecting it runs a setup and goes fast until reaches 91% then it gets stuck. I can't fully connect to the slow cooker. it seems this app is just a piece of junk and a waste of my time. It's very disappointing there were other slow cookers at the store that looked pretty cool also but this one had Wi-Fi. Was a total mistake buying this crock pot for the Wi-Fi.

For the first couple months the app connected to the slow cooker without fail. Now it is hit-or-miss, but mostly miss. The slow cooker works great, but most of the time I can't control it remotely. I've tried reconnecting & all of the things it tells me to do but it still doesn't help. It tells me I'm on a 5G network & that the app doesn't support 5G. I just keep waiting for an app update that fixes it.

Was working perfectly fine. I loved it. But ever since we moved it stop connecting automatically. I have the same wifi company so I'm not sure why it wont connect. It says that my wifi is 5g and my crockpot isnt compatible with it. Can you guys please fix this issue so that it can be updated. Other than that it cooks great.

What's new

1. Update "Terms of Service" section