LogimaxCRM

Logimax Technologies Private Limited

About this app

LogimaxCRM is an internal ticket management application for authorized users to track and manage product-related support requests efficiently.

The app helps clients, support executives, and engineers monitor each support request throughout its lifecycle, from ticket creation to final resolution.

Features

• Ticket creation and tracking from Open, In Progress, and Resolved stages
• Real-time status updates for submitted issues
• Internal comments for communication between users and support teams
• File sharing within tickets for issue clarification
• Faster coordination between support executives and engineers
• Transparent ticket assignment and progress monitoring

Designed for

• Clients submitting product support requests
• Support executives managing ticket flow
• Engineers resolving technical issues

This application is intended for internal business use and is accessible only to authorized users.