SYNQ is the ordering and procurement app of a restaurant group, for the group's own staff only. You need an account created by your administrator: there is no sign-up, and the app does nothing without an account.
It is the phone and tablet version of the ordering system that the group's branches and central kitchen use on the web, with the same accounts and the same records.
Ordering
• Order what your branch needs from the central kitchen, by category, with your usual items close at hand.
• Changed your mind? You can take an order back for a minute after sending it.
• Chefs check the orders their kitchen staff send, then approve them, edit them or decline them with a reason.
Central kitchen
• The central kitchen receives each order once it is sent, and its kitchen staff see the lines of their own categories.
• Prepare and dispatch orders, and follow every delivery.
Deliveries
• See what is on the way to your branch.
• Receive a delivery line by line, recording what actually arrived.
Purchasing
• Supplier items in an order become a purchase order, which purchasing answers line by line.
Product requests
• Branch managers ask for new products, with a photo if they wish, and administrators review them.
Reports
• For the roles that use them: a summary of what was ordered, sent and received, the daily activity, the stock check and the end of day.
Made for the kitchen
• English, French and Arabic, with Arabic shown right to left and a choice of digits: ١٢٣ or 123.
• On a tablet, the list and the record side by side.
• Light or dark appearance.
• Optional two-factor authentication with an authenticator app.
Your account
Accounts are created by the group's administrators. If you forget your password, ask your administrator. In Settings you can see the devices signed in to your account and sign them out. To have your account deleted, ask your manager or an administrator.
For staff only: order from the central kitchen and follow deliveries.