TRAI DND 3.0(Do Not Disturb)

Telecom Regulatory Authority of India (TRAI)

About this app

Do Not Disturb (DND 3.0) App enables smart phone users to register their mobile number under DND to avoid Unsolicited Commercial Communication (UCC)/ Telemarketing Calls / SMS. This is based on TRAI, “Telecom Commercial Communication Customer Preference Regulations, 2018”.

TRAI’s UCC Regulations, Amendments can be seen at: http://www.trai.gov.in/telecom/consumer-initiatives/unsolicited-commercial-communication.

The App helps you:

1. Set your DND preferences.
2. Lodge a UCC complaint with your service provider.
3. Check the status of complaints filed with your service provider.

The App requires permission to access your address book to distinguish between calls/messages from your saved contacts and those from unknown telemarketers. You contact list is neither uploaded to the backend, nor shared in any manner.

The new release has the following additional features:

· An intelligent spam detection engine (for SMS only) to assist the subscriber in reporting

· Crowdsourcing of data about offending messages and calls to speed up detection of unregistered telemarketers

· Updates about action taken on complaints within the App

· Easier interface and set up

Note: In MIUI Phones, permission has to be added manually for getting list of messages from header like XY-AAAAAA. For this, Please go to app permissions and click on other permissions. Select DND app and you will find Service SMS field which is disabled. Please enable this field to view header sms in DND App.

Privacy Policy: https://trai.gov.in/portals-apps/privacy-policy

Ratings and reviews

Promising App but Unable to Log In: The TRAI app seems to have great potential with its features aimed at empowering consumers. However, I'm currently unable to proceed beyond the login screen, receiving an "incorrect details" error on first-time use, even though the information entered is accurate. I hope the development team can look into this issue and release a fix soon. Thank you.

apart from needing one too many permissions, the app is easy to use and very simple to report spam. The exact same report can be done online but that's a full form and you have to provide PTP etc, this seems to be auto filling all of that so saves a lot of time. Recently I have been receiving non stop bot calls for real estate stuff, I have reported 4 numbers just today. have to wait and see if it makes any difference. initially I was reluctant on giving it these permissions but it's worth it

Completely useless app. I've tried to update my preference to fully blocked multiple times. Every time I save the preferences, the session is timed out. I login again and the preferences are saved. I exit the app and come back the next day, and the app shows that I have never registered for blocking calls. It's an endless loop over the last few days wherein the app continues to first save my preferences and then later shows that I have never registered to block calls.

What’s new

Bugs fixed and UI enhancement