TRAI DND 3.0(Do Not Disturb)

Telecom Regulatory Authority of India (TRAI)

About this app

Do Not Disturb (DND 3.0) App enables smart phone users to register their mobile number under DND to avoid Unsolicited Commercial Communication (UCC)/ Telemarketing Calls / SMS. This is based on TRAI, “Telecom Commercial Communication Customer Preference Regulations, 2018”.

TRAI’s UCC Regulations, Amendments can be seen at: http://www.trai.gov.in/telecom/consumer-initiatives/unsolicited-commercial-communication.

The App helps you:

1. Set your DND preferences.
2. Lodge a UCC complaint with your service provider.
3. Check the status of complaints filed with your service provider.

The App requires permission to access your address book to distinguish between calls/messages from your saved contacts and those from unknown telemarketers. You contact list is neither uploaded to the backend, nor shared in any manner.

The new release has the following additional features:

· An intelligent spam detection engine (for SMS only) to assist the subscriber in reporting

· Crowdsourcing of data about offending messages and calls to speed up detection of unregistered telemarketers

· Updates about action taken on complaints within the App

· Easier interface and set up

Note: In MIUI Phones, permission has to be added manually for getting list of messages from header like XY-AAAAAA. For this, Please go to app permissions and click on other permissions. Select DND app and you will find Service SMS field which is disabled. Please enable this field to view header sms in DND App.

Privacy Policy: https://trai.gov.in/portals-apps/privacy-policy

Ratings and reviews

Update: The app seems to be working fine now after the latest update. The app used to work fine just a couple of months back but then I started getting server errors, etc while registering complaints. I cleared app data and trying to login again. Now, on the "We will verify your phone number(s) through OTP" screen, when I click on "OK", it keeps coming back to the same screen, with no way to go forward. Pathetic!

The voice call reporting does not work. A call which just came in is not shown on the reporting screen. The message appearing is, "no calls from unknown numbers". Have already sent a mail earlier to your mail ID but issue is not fixed. Will send screenshots again. But if your app is primarily meant for reporting, and is unable to report, I'm forced to give it one star. Update on 16.03.23 It's even worse now. First, does not go beyond login screen. After many attempts it does then can't complain

16th March 2023 update: issue is now fixed, able to install dnd and setup on my mobile. Hence changed rating to 5 again. Hello team, thanks for this app. All well until recent forceful update. i am not able to use the app. It detects my SIMs and once i key in the mobile number it does not progress, on loop with edit or cancel option. Since the time this app stopped working, i am receiving many spam calls. Can you fix plz. Rating 3 for current experience. Else its a 5 rating worthy app.

What's new

Bug fixes
Performance enhancement