Goki
4.1star
388 reviews
100K+
Downloads
Mature 17+
info
About this app
Welcome to Goki.
Check-in & get your Smart Key prior to arrival, meet other guests & find out what’s on where you're staying.
SmartKeys
Your phone is your key. Access your room & other common areas with the tap of a button.
Social
Meet other guests staying at the same time & see who’s attending today's events & activities.
Save time
No more queues, filling in registration forms & waiting for a keycard to get to your room!
Better stays
Message reception any time, extend your stay & leave feedback all from your phone.
Experience more
Get real time reviews from other guests for experiences you want to book.
Join over a million travellers that have used Goki as the Key to their room while they travel.
Check-in & get your Smart Key prior to arrival, meet other guests & find out what’s on where you're staying.
SmartKeys
Your phone is your key. Access your room & other common areas with the tap of a button.
Social
Meet other guests staying at the same time & see who’s attending today's events & activities.
Save time
No more queues, filling in registration forms & waiting for a keycard to get to your room!
Better stays
Message reception any time, extend your stay & leave feedback all from your phone.
Experience more
Get real time reviews from other guests for experiences you want to book.
Join over a million travellers that have used Goki as the Key to their room while they travel.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.1
381 reviews
J
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January 22, 2022
Poorly designed app that will sometimes freeze when trying to unlock the door. Collects way too much private info, to "help the hostel identify you," but that doesn't make sense as hostels check your id when you check in. App also requires location service, but since Bluetooth has a limited range this also doesn't make much sense to me. Company also has a poor privacy policy which states that they aren't responsible for your personal info. It's a shame hostels use these locks.
13 people found this review helpful
Will
- Flag inappropriate
January 16, 2021
Awful app. I hate it. I absolutely hate it. I never wanted to use it in the first place, but it turned out the hostel I was trying to book required me to download it in order to complete my book. I spent 20 minutes or more entering the same information again and again, checking and verifiaction emails, uploading a picture, downloading multiple times and I have yet to be allowed to finish my booking. I hate this app.
15 people found this review helpful
Goki.travel
February 4, 2021
Hi WIlliam, sorry to hear that. Goki is free and optional - we also issue a unique PIN to every guest. You don't need Goki to complete your booking - only to receive your smartkey. The onboarding experience is less than 60 seconds and only needs to be done once. You only need to download the app once. Feel free to reach out to support@goki.travel
Eva Keller
- Flag inappropriate
March 16, 2024
I'm not even travelling yet, but already annoyed with the app. The developers seem to forgot a few things. For example, when you receive the confirmation from your hotel, you might open it on a desktop computer or a laptop. At least, have a warning, that the web version sucks, download the app before you want to check in. When I am filling out my details, it's a bit odd that I had to click through 10 years in the calendar to set my passport expiry, as there's no way to set the year separately.
What's new
- Bug fixes
