The Cloud Manager Backend is an operation management app designed specifically for self-service laundromat owners and authorized employees, used in conjunction with the Cloud Manager system. Quickly log in via LINE account to instantly monitor the operations of all stores without needing a computer.
【Core Functions】
• Real-time Revenue Dashboard — View today's/weekly/monthly revenue with one click, including details of cash and electronic payments.
• Machine Status Monitoring — Clear overview of the operational status of all store machines, with real-time offline notifications.
• Order Tracking — Overview of machine payments, top-ups, coupons, kiosks, and failed orders.
• Revenue Reports — Detailed statistics on machine sales, online top-ups, points consumption, and three-in-one shopping, with CSV export capability.
• Real-time Fault Alarms — Automatically detects machine malfunctions and sends push notifications.
• Member Data Management — Points, top-ups, consumption history, and member levels.
• Marketing Activities — Discount coupons, top-up bonus rules, and promotional push notifications.
• Owner/Employee Account Permission Management — Applicable to multi-store chain headquarters and single-store owners.
【Target Audience】
• Self-service laundromat owners
• Multi-store chain headquarters
• CloudMonster System Partner
【System Requirements】
• Account with super_admin or store_admin privileges required
• General consumers should use the official CloudMonster LINE account (@cloudmonster)
【About Us】 CloudMonster is developed by Monster Technology Company Limited, providing Taiwanese self-service laundry operators with a complete IoT management solution.
Support and Inquiries: https://cloudmonster.tw Privacy Policy: https://cloudmonster.tw/privacy