Telma is the mobile app for the Telma messaging platform, designed for Quebec and Canadian SMEs. It allows your agents to track and respond to customer text messages, wherever they are.
Features:
• All your team's SMS conversations in one place, updated in real time
• Reply to customers from the team's business number, not from a personal cell phone
• Send and receive photos and files (MMS) when your number allows it
• Multiple teams and multiple numbers, with a complete history of each conversation
• Notifications for new messages
• Business hours and automatic replies configured from the web portal
• Message templates for faster responses
Telma is for businesses subscribed to the platform: an account provided by your organization is required to log in. Data remains hosted in Canada.
Telma creates connections: respond to your customers' text messages, as a team.