17.6K reviews
Content rating
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About this app

At Hive, we don’t just think smart, we act smart. From lighting to heating, to charging up
your electric vehicle, we create smart home devices and services for almost 2 million
homes across the country. And as we focus our efforts on a more sustainable future, our
Hive services can help with that, all while seamlessly connecting your home.

Manage your home with just the tap of our Hive app. With Hive Actions, you can connect
all your devices. If you want to turn on the heating or boost your hot water with a quick
press of the screen, you can do that. You can even set your lights to switch on when
there’s motion detected after dark. However you want to set it up, it’s easy to do so.
By setting your devices to come on and off when you want, you can take greater control
of the energy you’re using. So not only will you set up a super-smart home, but you’ll be
able to do it without wasting energy too. We have a wide selection of Hive products to
help with this.

• Our award-winning thermostat is the UK’s favourite smart thermostat
• Control your heating on the device, from the app or even with your voice
• Set schedules and get alerts, wherever you are
• Built-in Frost Protection works in the background to prevent problems in the
• Boost your heating with just a tap of the Hive app if you want a bit of extra
warmth on a cold evening
• Save up to £110 per year when you combine it with Hive Heating Plus

• Smaller, sleeker and filled with all the perks of its older Hive sibling (Hive
Thermostat) – it’s even won awards too!
• Works with Amazon Alexa, Google Assistant and the Hive app to give you greater
control of your home and smart devices
• Simple design and reflective finishes will make it fit in with any home décor

• Syncs with your energy tariff via the Hive app so you’ll charge your EV when it’s
at its cheapest
• Installed by trusted British Gas engineers
• View updates in real time via the Hive app

• Window and door sensors can monitor your home so you can relax when you’re
• Notifications if a door or window is open will go straight to you via the Hive app
• If you want to set timers on lights or other home appliances, just set it in the Hive
app when you use Hive plugs

• Spotlights, dimmable lights and colour-changing bulbs add some spice to your
home’s lighting
• Turn them on or off, or schedule a time, just by tapping the app

• Our Hive Hub helps you connect all your Hive devices so you can manage it via
your smartphone
• Need that extra bit of reach in the loft or basement? Boost your signal with the
Hive Signal Booster to make sure every bit of your home is connected

Discover more at hivehome.com
Updated on
16 Jan 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted
17.6K reviews
Shaila Rahman
8 December 2022
Awful. Doesn't load or takes forever to load...just get the spinning wheel. Also won't let me sign in on app but I can on web with same credentials. Doesn't switch off heating until 4 or 5 mins after you have dropped the thermostat. Once you change the temperature you have to wait for it to pulsate visually on the screen before the app recognised the change - so not instant. Useless management of development and testing to release this nonsense. Embarrassing for them and annoying for users.
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Centrica Hive Ltd
9 December 2022
Hi Shaila. We sincerely apologise for the troubles you've had with the app. We'd be happy to take a look into this for you, please get in touch. You can contact us on Facebook or Twitter @HiveHelper. We also have webchat and Whatsapp through the Hive website www.hivehome.com. Thanks ^ The Hive Team
Sasso Palmieri
24 January 2023
Used to work fine, but bugs are causing Holiday Mode not to work due to 'clashes', while the schedule keeps turning itself off, resulting in a cold house in the morning. App is up-to-date, and everything reports as functional, but this software has a mind of its own. Problem is, what's the alternative? Oh, yes - switch to a competitor at extra cost.
29 people found this review helpful
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Centrica Hive Ltd
24 January 2023
Hello, could you try deleting the app, restarting your phone, and reinstalling the app to see if that helps? If that doesn’t work, please can you contact us so we can investigate further. You can reach us on Facebook, Twitter @HiveHelper or Webchat/WhatsApp via our website www.hivehome.com. Thanks, The Hive Team
Jessica Ward
25 January 2023
So glitchy! Sort out your software, Hive! Having the same problems as all the other bad reviews- loosing connection, app not opening. Most of the time we can control the heating by the thermostat but that completely negates the point of the product. Is it really so difficult for you to sort out these issues? It's been going on for months. Please don't reply to this Hive, unless you are sending me a refund so I can get a different product installed.
7 people found this review helpful
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What's new

Various bug fixes and improvements