Rowlands Pharmacy

L.Rowland & Company (Retail) Limited

About this app

The Rowlands Pharmacy app lets you order, track and get reminded about your NHS repeat prescriptions.


Manage your NHS repeat prescription in one place

Integrated with NHS login, we make ordering and managing your prescriptions easy.

Request your NHS repeat prescription, track the status of your order, and set yourself a reminder to order next time.

You can choose to have your medication delivered free of charge, or collect it from your local Rowlands Pharmacy.


Delivered for free

Choose home delivery and we’ll deliver your prescription for free via Royal Mail. This includes items that need to be kept in the fridge. We deliver to any address in the UK at no cost to you or the NHS.

By selecting home delivery, your prescription will be dispensed by Rowlands Pharmacy Online at our distance selling pharmacy t/a Rowlands Pharmacy Online, Rivington Road, Runcorn, Cheshire, WA7 3DJ


Manage medication on behalf of a family member

Using the Rowlands Pharmacy app, you can order and manage medication for your loved ones. Simply register for this feature using the unique online access codes available from your GP. Their medication can be delivered to you, we can send it straight to them, or it can be collected from a Rowlands Pharmacy location. The choice is yours.


No extra cost

Our service is free to use and is at no extra cost to the NHS. If you currently pay for your prescriptions you will pay the standard NHS charge when you order. Or, if you’ve chosen to collect from a Rowlands Pharmacy location, you will be charged upon collection.

If you do not pay for prescriptions, just add in your exemption details or prepayment certificate in the app when prompted.


There when you need us

If something goes wrong, our patient experience team is here to help. Made up of experienced pharmacy professionals including a team of pharmacists, we’re on hand to help answer any questions or support you might need when using our service. Contact us via phone, email or instantly within the app.


Can I use the Rowlands Pharmacy app?


To use our service and to order repeat prescriptions using our app, you must be:
• registered with a GP in England
• have medication that’s on a repeat prescription
• have a delivery address in the UK or be able to collect your medication from a Rowlands Pharmacy location in England


Sounds great – how do I get started?


1. Download the Rowlands Pharmacy app and set up your account using NHS login
2. See your repeat prescriptions and choose which you want delivered.
3. Your GP will check your order and we'll let you know when it's approved.
4. If you choose home delivery you’ll get updates on where your order’s up to.
5. If you choose collection, simply stop into the pharmacy when you’re ready collect – please allow 2-3 days for this option.