EasyChat Operator

Easycore

About this app

EasyChat is the operator companion app for businesses running on the EasyCore platform. It lets your team handle customer conversations and bookings on the go — without sitting at a desk.

Sign in with the credentials issued by your EasyCore account and you can:

• See live customer conversations from your website chat widget, Facebook Messenger and WhatsApp — all in one inbox.
• Take over a chat from the AI assistant to reply as a human, then release it back when you're done.
• Get push notifications the moment a customer needs attention, so nothing is missed.
• View and manage bookings — create, reschedule or cancel — with the permissions your account allows.
• Search across conversations, messages, bookings, phone numbers and customer names.
• Switch between multiple companies if you operate more than one EasyCore account, and manage your signed-in devices.

EasyChat is a tool for existing EasyCore business customers and their staff. You need an EasyCore operator account to sign in — it is not a consumer chat app and does not create standalone accounts.

Your data stays within EasyCore's UK infrastructure; see our Privacy Policy for what we collect and how push notifications and crash diagnostics are handled.

What’s new

Account status banner on the chat list — flags subscription issues and the new fair-use chat-limit (approaching / reached).
Stability and UI polish (sessions list).