Disgraceful, waited 45 mins, called operator told it would be another 20 minutes which was 30 minutes after my pickup time, no apology from driver after over an hour, will never use again. AVOID! Do yourself a favour and don't waste time using them
Priority booking? Bollocks. The major flaw with this app is that when you book a taxi in advance, there is no guarantee it will turn up on time. When you ring to complain on a late taxi, the operators are useless. Back to Uber, might be more expensive, but they're more reliable
This app doesn't seem to work on a HTC u play. I've uninstalled it and reinstalled it so many times and it's still now working
The apps need to be realistic estimating time of arrival. While most of the time they keep the time right but it almost impossible to trust them at peak time which suppose to be the reason I want to get 'priority' booking through the apps. And from the reviews and I agree with the mixup I would just use cash.
Phone operators are cheeky when you ring them. The drivers are worse taking detours to drive your fare up
Booked taxi through app, it stated 10 min pick up time. 30 mins later I got a push notification asking me to rate their service. When I looked at the app it said I'd no active bookings and my booking was greyed out and said inactive. 30 mins later got a push notification advising my taxi was there (I had already gone out). My husband advised no taxi actually turned up. Not a chance I'd risk paying by card though this app. Or use it again actually.
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