
Kim Parmenter Wynands
Hands down the worst audiobook app I've ever used. I bought an audiobook direct from the publisher instead of audible, and every time I open this app it crashes or requires me to delete and re-download the book because it completely rearranged the chapters/sections and reassigns them completely randomly. I want my money back on the book because it is completely useless and I cannot listen to it.
1 person found this review helpful
We are so sorry to hear this Kim; please could you reach out to our Customer Service team at sandshelp@glassboxx.com and include your order number. The team will be happy to help you.

Kristen Le
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I was pleased to see an option to buy direct from the publisher and read/listen through them, but the app is not optimized for android and needs an update. I downloaded the app and my first audiobook today, and now my phone keeps overheating and the screen freezes constantly. It's not compatible with Android Auto (I can listen via my car's Bluetooth, but I can't use car controls to pause, rewind, or fast forward.
3 people found this review helpful

Jaclyn Gaiser
I'm not happy with this app at all can someone explain to me why I have to re-download nearly every week? & why it takes 45 mins I only have 1 book. what's the biggest inconvenience for me is that it won't pause unless I'm physically in the app it won't pause using a Bluetooth or even the drop-down function on my phone I have to stop everything I'm doing physically pick up my phone go into the app & pause I got so frustrated I purchased the same book on audible bc at least that app works. 0⭐
2 people found this review helpful
Glassboxx
December 8, 2025
We are really sorry for your frustration and would like to help. Please reach out to our Customer Service team using sandshelp@glassboxx.com and they will be able to assist you.