50K+
Downloads
Content rating
Everyone
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About this app

Expert healthcare that’s only a tap away.
HSBC Online Health Services allows you, as a protection customer, to access a world of healthcare from your phone, anytime, wherever you are.
6 important services. 1 convenient app.
We’re committed to providing support and peace of mind at every stage of life.
In recognising that your ongoing health is of vital importance to both you and your family, we’ve partnered with Square Health who can provide you with expert medical assistance and wellbeing support – all accessible through the HSBC Online Health Services app.
Square Health is the sole provider of the following clinical health services:
• Second Medical Opinion - an extra layer of reassurance. Check a diagnosis, ask questions and get advice on treatment options by speaking to a UK-based medical specialist by video call or face-to-face.
• Remote GP Consultation - your consultation is only a call away. Talk to a UK doctor 24/7 about any health or medical concerns by video call
• Prescription Services - the easy way to get a prescription. Your Remote GP is also able to write private prescriptions without you needing to visit a clinic
• Physiotherapy - restoring movement and function. Take advantage of an initial assessment, personalised treatment plan
• Health MOT - knowledge is power. Arrange a Health MOT through the app to get tested on the status of over 20 health markers using a simple blood test kit
• Mental Health Support - looking after your mind. Access an initial video assessment with counsellors, therapists who specialise in cognitive behavioural therapy (CBT) and psychologists
As a policyholder you can enjoy these at no extra cost and with no consultation fees. Services available to you will depend upon the type of policy you have with us. Your partner and children (up to age 23) can also take advantage of some of the services. Full details can be found in your brochure.
Updated on
Jan 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos, Audio and 3 others
This app may collect these data types
Personal info, Health and fitness and 5 others
Data is encrypted in transit
You can request that data be deleted

What’s new

This latest update includes:
- Enhancements to the Account Setup wizards, requiring members to update their Personal Profile and Medical Passport.
- Improvements to the app’s performance and stability.

App support

About the developer
HSBC LIFE (UK) LIMITED
hsbcuklife.mobile@hsbc.com
8-14 Canada Square LONDON E14 5HQ United Kingdom
+52 55 4510 3011