Neos SmartHome

In-app purchases
3.4
2.81K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Check in on your home from anywhere in the world with the Neos SmartHome app and control all of your Neos devices and services in one place.

Never forget to set your security system again with our apps’ clever auto-arming feature, that arms your system automatically when you leave home. Receive notifications directly to your smartphone if any of your devices picks up unusual activity, from motion detected through your Neos SmartCam and motion sensor devices to the humidity getting too high on your Smart Leak device. Relax, Neos has you covered.

As standard, the Neos SmartHome app brings you:

Instant alerts when your devices detect something unusual

Easy in-app set up

Auto-Arming

In-app support chat function

14-day Cloud storage and 12-second clips

View live 1080p HD clips

Works with Alexa

Temperature and humidity range setting

Battery life indicator


Want to supercharge your app?

With Neos Boost get access to advanced features, including:

5x longer clips

Up to 12 hours of recording time per day

Set personalised Activity Zones

Set specific Security Schedules


Upgrade to Neos Boost for just £2.49 per month.


Who are Neos?

We love smart home technology, but we don’t like the price tag often attached to the latest tech innovations. We believe that everyone should be able to afford the sense of reassurance that smart home technology can provide.

We work with innovators and best in-class manufacturers who share our mission and values to create high-quality, easy to use products that are big on features and small on price. We provide our smart tech solutions to business around the globe to help more people protect the places that matter most to them.

Interested in getting some Neos devices?

Visit ​shop.neos.co.uk

Neos Boost Terms of Use can be found at https://neos.co.uk/wp-content/uploads/2019/07/Boost-Terms-and-Conditions-.pdf
Updated on
Oct 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Contacts, App activity, and App info and performance
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
2.71K reviews
Andrew Buchanan
June 4, 2024
Extremely annoying facing issues with the boost subscription failing through Google play store, trying multiple cards. This needs to be sorted out or at least allow people trying to renew to have boost enabled until the issue is sorted out. Why should I face issues without being able to use the boost features that I am willing to pay for where it's an issue on your side.
59 people found this review helpful
Did you find this helpful?
Chris B
June 12, 2024
Now the Boost subscription is no longer available, the cameras only seem to record motion every 5 minutes for 10 seconds, which is useless. Going to try the tinyCam Pro app instead and see if that works (turns out OK but uses your phone to run them so kills battery, buying some Blink cameras instead), as the SD card continuous recording isn't watchable via the app (have to instead insert it into a laptop to watch) and doesn't alert movement.
3 people found this review helpful
Did you find this helpful?
A Google user
September 15, 2019
Really unreliable. It was working well, and the cameras are good value, but at the moment the app won't open at all. I get various issues, sometimes having to log back in, sometimes with no clips recorded, other times with lots. I honestly think they're expanding too quick with all the pushing on amazon, and haven't sorted it out properly. It's a shame cos they're going to lose a lot of custom.
11 people found this review helpful
Did you find this helpful?
Neos Ventures Ltd
October 1, 2019
"Thanks for your feedback Jimmy, I can confirm the issues were not to do with volume of users but that doesn't excuse the issues you experienced. Hopefully you've noticed things are now back to normal and will consider increasing your score in the future. Thanks ~ Dave

What's new

In this latest update, we have aimed to improve the overall experience with minor bug fixes and enhancements.