Paxton Key

Paxton Access

About this app

The Paxton Key app allows system users to make use of their smartphone or smartwatch in place of electronic tokens or traditional keys with a Paxton10 system. These are called smart credentials and are completely free with Paxton10.

Please note, this app is compatible with Paxton10 V3.3 and newer only.

Utilising the built-in Bluetooth® wireless technology in Paxton10 readers, your smart device can securely communicate with the Paxton10 system to grant or deny access through any Paxton10 door.

When presented to a wall mounted reader, the Paxton Key app enables you to gain access to a Paxton10 controlled building or car park without a physical token. The 'virtual keys' can be sent to users prior to visiting a building, streamlining administration and allowing convenient access.

Paxton Key also enables the user to carry out predefined building management functionality, such as setting the intruder alarm.

Paxton Key works on Wear OS allowing you to use your smartwatch to gain entry to your access controlled doors.

About Paxton10:

Combining next generation access control and video management on one user-friendly, online interface means you can manage the security of your site easily.

Once access control and video management has been installed you can manage who has access to your building and when, from the same software that provides video footage of what happens on site.

All doors on the system will lock automatically and will only open when an authorised access token is presented. Should a forced entry attempt be made, the surveillance cameras will capture the event and alert the system administrator.

This app directly supersedes the Paxton Key v1 app (discontinued 30th November 2022)

Ratings and reviews

Completely unreliable. It works fine for a day or two and then the problems start, this morning, I presented my phone to the reader and nothing, no beep or anything. Even turning on the phone and opening the app doesn't work. Tried it again this afternoon and the door did beep this time but the light in the reader flashed and the door didn't open. I can't rely on this as my only credential!

Says it will install soon but never does. Correction: Installed right away once I turned wifi off and switched to 4g. Not sure why that is, everything else works fine on that wifi. Paxton opens doors fine, but is only for smartphone junks. Just one more big problem when (not "if") your phone gives up/goes missing. Keys don't get lost, aren't affected by high or low temperatures, being dropped or trodden on,seawater or sand, fit in your swimming pants, don't need power to both key & lock, etc.

It doesn't work sometimes. I have to try few attempts before the door unlocks and sometimes it doesn't work at all and I have to called someone to open the door. Sometimes closing and opening the app or wait few minutes does the trick. The problem is: not everyone can wait few minutes when they are waiting you at work! Overall, I really hate the system.

What’s new

Bug fixes and improvements
• Improved logging
• Other fixes