Sorry I used to have this on my old phone (Samsung S4) but on my S7 it won't let me login, but the website works fine. Please fix. Thanks
It will not let me scan tickets. It just crashes every time. Have tried to uninstall and reinstall but this does not fix the problem.
It works fine, but if you are in a low light area like a nightclub it can hard to use. You need lots of light to get even a basic phone camera to work. Also some cameras can't pick out the lines of the bar-code. The app is good though for checking sales of events. If you are using this app I would use the laptop based version with a plugged in bar code scanner as you don't need an internet connection to use the application providing you have stored it in the database. One good thing with the app and Ticket-source is that they do actually respond to problems with the app and program although you won't really need to have to complain or contact them as it has always worked except for usual site upgrades and app pushes. Good thing with the laptop based TSE is that you can download all the customer information and keep it off-line as many venue don't have Wi-Fi or you tend to be stuck in a basement with no 3G! The only problems tend to be customer based as more often or not people come in with the ticket on their mobile devices this making it impossible for the bar code scanner to read or even see. This might be addressed if your phone has NFC so you could to Touch to Touch?
It won't accept my Email and password - but if I go to the online site it accepts them. Conclusion: it's a problem with the app, not the password. Uninstall.
Very helpful! This app is very helpful. The feature for you to manually type the code is very handy.
Very easy to use, stress free scanning!
Bug fixes for connection issues on certain devices
Modifications for new booking reference format
Screen size fix for the barcode viewfinder for devices with higher resolutions.
Bug fix for tickets with sequence numbers of two digits or more