TrustID Chip Reader

TrustID Ltd

About this app

Scan the chip in your identity document, using the NFC reader on your phone, to complete the TrustID identity verification check.

Ratings and reviews

Good if you are going far away to start a job but the facial recognition is so temperamental. I have had multiple times where it says to re do it, then says it has been successful only to be contacted and say it hadn't worked. Please improve the facial recognition bit - I never have a problem at the automatic passport control gates so it isn't my face!

What a bad app - and unfortunately it's used for important official processes in the UK. First I don't think that any platform (like "TrustID") should force users to use a smartphone to go through a mandatory official process. If they do, it is also quite bad practice to force them to install an app. But on top of all that, the app doesn't even work: it rejects any document photos you take, and doesn't allow you to upload a scanned copy either. Really really unhelpful.

My android phone should support this but it will not scan the chip and keeps locking me out for 30 minutes. Very frustrating as it doesn't seem to save all the other scanned documents so have to start from scratch each time. Losing the will to live here, prospective employer only allows a few days for me to get this done and I'm too busy and tired to keep at this!

What’s new

Minor bug fixes and performance improvements.