Vitality UK
2.7star
10.6K reviews
100K+
Downloads
Everyone
info
About this app
Get connected to Vitality and track your progress towards Active Rewards on the go.
Link an activity tracker to the Vitality Member App to start earning points towards rewards.
The Vitality Member App allows you to:
• Track Vitality Programme progress
• See an overview of the products you have with Vitality
• Track progress towards your Active Rewards
• Link multiple devices to track activity
• Track your Vitality status
• Browse the other partner benefits available to you
• Access to support areas for device linking
• View articles from the latest Vitality Magazine.
Step, workout and Mindfulness data will automatically sync in the background, and can take a minimum of two hours to process and be sent to Vitality.
You need to be a Vitality member to use this app.
Log into the app using your Member Zone username and password. If you don’t have a Member Zone account yet, register on the app using your Vitality membership number.
Link an activity tracker to the Vitality Member App to start earning points towards rewards.
The Vitality Member App allows you to:
• Track Vitality Programme progress
• See an overview of the products you have with Vitality
• Track progress towards your Active Rewards
• Link multiple devices to track activity
• Track your Vitality status
• Browse the other partner benefits available to you
• Access to support areas for device linking
• View articles from the latest Vitality Magazine.
Collecting your activity data
Step, workout and Mindfulness data will automatically sync in the background, and can take a minimum of two hours to process and be sent to Vitality.
Important information
You need to be a Vitality member to use this app.
Log into the app using your Member Zone username and password. If you don’t have a Member Zone account yet, register on the app using your Vitality membership number.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
Review by Urvi Malde on July 31, 2021
Urvi Malde
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Since the recent update, it isnt automatically updating my activities from my fitbit. Everytime I complain, I have to send proof of my activities than asked to disconnect and reconnect. Done this twice in a week already!! Before the update, the app was working perfectly well for me.
Vitality Health
August 12, 2021
That's not good Urvi! Have you made sure that your data is syncing from the Fitbit app to the Fitbit website? As this is where we receive your data from. If this is syncing please get in touch via Social Media with screenshots of your activity and your Fitbit ID, so that we can get this raised to be investigated further. Alex
2.7
10.4K reviews
Roberta Bartaska
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May 18, 2023
The app often crashes, runs into problems, and the points add system is down frequently. Good incentive, not such a great app unfortunately. Update a year on. The points need to be checked and monitored daily, and I had about a week out of the year with no issues. Reporting via social media works most of the time, I have been ignored few times. Such shame, as the experienced is marred by the tech difficulties. Surely, easily fixed? Unless the aim is to use as little benefits as possible.
5 people found this review helpful
Vitality Health
June 21, 2022
Sorry to hear that you are having issues Roberta, thanks for the review. can you please get in touch on Social Media with further information so we can look into this? If you could please let us know if this happens when trying to access a certain page or if you get an error whilst crashing, that would be great. Alex
Lolly Genet (Lolly G)
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November 17, 2022
Worst app I've ever used! Hard to login, nothing works, no matter what I try i end up with an 404 error. Have raised this twice with their support and assured they were looking into. Nothing changes. After weeks of trying, I randomly managed to get on and book a GP appt. Now the online portal says I need to check the app and my inbox to find the details but there is no such option and yet again I keep being shown error 404. The MOST stressful app, even more so if unwell and NEED it for treatment
1 person found this review helpful
Chaaru Manjuraj
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May 1, 2024
It's absolutely ridiculous that your system can't even sync properly with Samsung Health. It was working fine for months, and now it's just stopped syncing half of my workouts. I'm tired of having to constantly report missing points with screenshots and explanations every week. Can't you just get it together? I put in the effort to work out, and your system can't even be bothered to recognise it.
5 people found this review helpful
Vitality Health
May 2, 2024
Good afternoon, I'm really sorry to hear this. If only half of your workouts are syncing, it sounds like you may not be linked correctly. So we can check this and resolve the issue, please can you message us on WhatsApp on +44 161 974 2618, or DM us on Twitter or Facebook? Thanks, Megan
What's new
Thanks for using the Vitality Member app. We’re always looking for ways to improve your app experience and we’ll bring you regular updates when we do.
In this update you’ll find:
* Mini dials - providing an 'at a glance' view of how your activity is progressing within the week.
* Updates to the Cinema journey.
* Bug fixes and stability improvements.
In this update you’ll find:
* Mini dials - providing an 'at a glance' view of how your activity is progressing within the week.
* Updates to the Cinema journey.
* Bug fixes and stability improvements.