
T
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The app has suddenly stopped working on my phone. It won't open at all, just a frozen screen.
3 people found this review helpful
Sentio Media Limited
October 28, 2025
Please contact us and we'll do our best to get your access back on the app. Create a ticket by emailing support@myschoolapp.co.uk and one of the team will get back to you.

A Google user
Generally good but could you consider only changing the app language (rather than also translating the contents) when a different language is selected by the user? At the moment everything gets translated including the contents which is already provided in the correct language by the school - this gives nonsensical gibberish...
19 people found this review helpful
Sentio Media Limited
February 12, 2020
Hi thanks for the review. Could you confirm the name of the school you're logging into please? It sounds like we need to check it out. Pop onto our webchat on www.myschoolapp.co.uk if it's easier 🤓

Fauzan B
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Mobile registration sucked. The 'confirm' button was hidden behind the 3 navigation buttons. Secondly, the app only Worked only for a day, then launching the app only brings me to a perpetual loading screen.
Sentio Media Limited
September 9, 2025
Hi there, sorry you've had a bad experience. The latest update of the app fixes the issue you've described. Please download that and give it another try. Raise a ticket by emailing support@myschoolapp.co.uk if there's anything else.